Superfitness - Malden

Sad
What a waste of space this place is. There is so much potential for this place but it is just not well maintained. I just recently gave up my membership. It is such a convenient location for me but I just can't stand all the broken machines, leaking ceiling, and smell of mold everywhere. I personally never once had a problem with the staff. They have always been friendly enough and I really don't need much more than that. One of the saddest things about this place is that they really do have a loyal clientèle. I always see the same faces in there working out. Some have been members for years. I wish they would either get new management or finally upgrade their equipment and fix the ceiling. This place would really thrive if they did. I would definitely rejoin if this place got their act together.

posted by Anonymous User on 2007-12-17

I joined this gym over a year ago. Before I signed up the guy at the service desk told me to please excuse the appearance as they were in the process of remodeling and that they would be getting new equipment etc...a year and a half later and I have yet to see any new machines, there are multiple ceiling leaks, and the place is dirty...you can smell it. When I joined they also told me that unlimited personal training was included, this is the reason I signed up, a month later I had an injury and when I came back and wanted to make an appointment with a trainer they said that I would have to pay for that separately. I explained that I had seen the trainer 3 times already without paying and that it was in my agreement they said there was nothing they could do. Another reviewer put it perfectly, the staff spends more time flirting and playing with each other than they spend on their customers. I have joined a new gym even though I'm still paying this place for another 6 months. It's just that bad!

posted by Anonymous User on 2007-08-06

I went to try out this gym a couple of years back and the manager told me that I could try it out and didn't have to sign a contract. He made me fill out a form for the month, well turns out the form I had signed was for them to bill me for a two year membership and when I got an attorney involved and got the original paper they had changed the dates and it clearly showed forgery. I didn't want to go through any more problems so I paid for the one month but could have sued them. It's horrible the trainers always cancel your appointments with them and they don't help you out at all. Thumbs Way DOWN!!!!!

posted by Anonymous User on 2007-08-08

Dump
This gym is a big disappointment. I had high hopes when I joined because it has so many machines. But, the machines are old; much of the padding is ripped or smells bad (from years of sweat). The lat pulldown machine broke last week while I was using it. The staff is absolutely useless. It seems like they spend most of their time flirting with each other or doing other useless stuff.

posted by Anonymous User on 06/18/2006

used to be special

Four years ago when I joined it was AWESOME! Clean, new machines, great trainers, the perfect gym. Now it's a dump. The locker rooms smell BAD, there are more busted cardio machines than working, none of the staff seems to be able to refill the spray bottles or replace the paper towels; the guests usually do it!!! There are lots of weights though, you almost never have to wait for something.

Get some heavy duty cleaners and some mechanics to overhaul the equipment and it'll go from ** to ****.

posted by Marc on 04/10/2006

Broken Machines and Lots of Them
Loads of treadmills, most of which are broken.  Two words to describe the staff: white trash  Filthy and perpetually broken bathroom facilities, aerobics trainers that don't show up for class, and machines that are in a constant state of disrepair.  Overall, this gym should only be used as a last resort.  Thumbs way down.

posted by Don't like Super Fitness on 11/12/2005