This is in my opinion the best gym in the Tri-City area (Midland, Bay City, and Saginaw). They have excellent equipment and wonderful clients. Everyone sincerely seems to care about others. You can always find a spotter or ask for tips or hints without being scoffed at. The management and owners continually upgrade equipment and take an interest in what their members want.
One must keep in mind that the gym is a business and the owners must make a profit or they will close and yes people would lose their money. Due to what I have seen this gym is not going anywhere. As I said they are adding new equipment and getting new members on a daily basis. The staff and management are even willing to give you a spot if you ask.
What other business is there that the owners walk around and see how your day has been? The environment at this gym keeps me going back. It is like a family, if you miss a day the workers will ask the next day where you were. This shows to me that they truly care. They actually watch their members and know them. They want us members to get our money's worth.
When it comes to the money end of a business every business must look at profit and consider the bottom line. If you have employees who are not helping the bottom line then it seems to me as well as any other educated individual that action must be taken. Why would you let your workers destroy your business? That was simply in response to the previous comment posted.
Again, management is awesome and the owners are as well they truly do care. They added a HEX II tanner and are offering a great rate for its use. They charge $25 for a month with no service fees. This shows the dedication to their clients; it is cheaper than anywhere I know of.