Gold's Gym

I have been a member at Gold's Gym for almost a year.  The only reason I signed up at this facility was because of the location being close to home.  Otherwise the facility could use some work.  The cardio equipment never works and the treadmills are so dated that they aren't really good to run on.  The upkeep of the equipment seems to be on the bottom of someone's list and it should be the number one priority considering that's what the members are there to use.  I just feel like there is a lot of money coming into that gym and not enough being used for the upkeep.  Don't you want your members to be happy?  I know a few things about marketing and in your business you want to keep the members you have happy, so they tell their friends and keep referring people.  Rember, without members you just have a crappy building full of crappy equipment!  Please try to improve the conditions of your facility.  Thank you.